How Offering A Premium Support Service Can Increase Your Profits And Margins

You’ve probably bought electronics before and been offered the purchase an additional warranty. Or maybe you’ve purchased furniture before and been offered a white glove service to deliver and setup your new couch.

These are all examples of premium support services that can have very large profit margins, so even if only a smaller percentage of customers take you up on them, they can add a lot to your bottom line.

Some of these premium support services can be at little to no cost to you. For instance, one business we’ve seen had a warranty offer where you could get free replacement charger cables forever on your phone, if they ever fail, for a small one time extra fee as long as you just cover the small shipping and handling fee. However, these cables have such huge margins anyway that the small S&H fee literally covered the cost of the cables and the shipping. The “warranty” that was sold was essentially 100% pure profit, despite how it would appear to be an awesome deal for the buyers (paying $5 for S&H instead of $29 for a new cable sounds like, and is, a pretty good deal).

You can even sell access to one on one help, a Facebook group page for extra (and faster) help, etc. Some of these offers you can literally put together in a few minutes, yet some people will naturally buy them just because they think they might have a use for it one day.

Another example would be offering faster support, faster shipping, faster service, etc. All of these can have huge margins for little to no extra work!

So brainstorm at least a couple of extra premium support services that you can offer your buyers (like extra warranties, faster support, faster service, etc.) that come with huge margins despite not really increasing your costs much, if at all.

To find out more tweaks that could drastically change and increase your business, check out our business analyzing tool here BizFire's Free Business Analyzer and Growth Tool.

How To Position Your Offer To Increase Sales

In many cases it can be a wise idea to offer multiple similar packages when selling something. However, instead of offering drastically different offerings, which might make your prospects hesitate more due to not being sure which option to get, you can offer similar options where the “value buy” seems like an amazing deal.

For example, let’s say that you’re selling an SEO service to help websites rank better. If your main offer is a done for you package for $997 where you fix up their site and offer some basic consultations for them too, that can normally seem like a lot of money to some people and can make them hesitate more on if they should buy or not. However, you could offer three options where the “basic” package is for $897 and only includes a report where you identify the issues but don’t fix it for them, the “most popular” package is for $997 and includes identifying and fixing all the issues on top of three free consultation calls, and the “elite” package is for $1,997 and includes everything in the most popular package but also includes unlimited consultation calls for a month.

What this does is that almost everyone thinks that the middle, “most popular” package is the best deal. It’s only a little more than the basic package, but it includes a TON of extra value. Whereas the “elite” package is twice the price but only has some extra consultation calls that most people think they’ll never use. All of a sudden people perceive the $997 option as being cheap and a great deal! The other options aren’t meant to necessarily get sales. They’re simply meant to help make your main offer stand out more.

And by literally writing something like Basic Package, Most Popular, and Elite Package next to the options, you can help them differentiate between them even more and gravitate towards the Most Popular one.

You just have to be crystal clear with them (in bold colors and / or graphics) what the best or most popular options are, and really make it seem like it’d be dumb not to go with the offer you want them to take.

This also has the added benefit of making your “most popular” or “best” option seem cheap when it’s only a bit more than your basic package. If you didn’t have your basic package, they might think that your offer is expensive, but when they see it as being only a tinge more than the basic, their mindset changes from “that’s too expensive!” to “that’s only a bit more than this basic offering here … what a deal!”

So consider offering multiple packages like a Basic, Most Popular, and Elite Package where the value of the Most Popular one seems huge in order to make more people gravitate towards it and see it as a crazy good deal.

For more great marketing and positioning tips to increase your sales, check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How to Add Value to Your Customers and Make Money Doing It

To take advantage of this marketing strategy, look at how you can bundle your service or products together to create a package deal. This can be a great way to move more products and services and add value to your customers. Customers feel they are getting a great deal, as they are paying less than if they bought each item separately, and you get the benefit of a higher dollar sale per transaction. Bundling can also help you move slow-moving products and give you an upsell to offer to customers that may have been looking at purchasing an individual item.

For example, if you own a travel agency, offer a package deal where accommodation, flights, several meals and an attraction are all included. For another example, if you own a beauty salon, offer a pampering package, where a hair styling, manicure and massage are offered together. While a customer may have been considering purchasing one or two of these items, if you offer a great deal, they might be persuaded to purchase the whole package.

So think about how you can bundle several of your services or products together to create a package deal. This creates another offering for your customers, with great perceived value, and gives you the opportunity to upsell, move slow-moving products and increase your dollar value per sale.

For other ways to offer upsells and value adding offers to your clients check out this tool that helps you maximize your sales funnels: BizFire's Free Funnel Maker & Analyzer

How to market to B2B Lead

One of the most important things to understand is that leads are far more than just random people who might be interested in your business. A lead is someone who needs what your business has to offer. The only thing you should have to do is capture their attention and easily be able to convince them that your products and services supply that need.

The generation of high quality leads is the most important part of business-to-business(B2B) marketing. Solid leads ensure steady growth and income. Some of the most important straategies you can consider are:

Creating and Publishing High-Quality Content Regular

All the techniques and strategies to promote your business and generate more leads boil down to the one thing that is most important in any online presence, the content. It's true to say that content is the king in any regard. You must make sure that the material published on your webpage is high-quality, reliable, and engaging to your users.

High-quality content enhances the reliability and credibility of your business and further plays a huge role in expanding your customer base via better ranking on search engines. Make sure that your website is providing some insightful information to your visitors and is not dull in tone and writing style.

Regular and consistent content publication is also key in keeping customers engaged with your business and any of the latest updates associated with it. An informative, engaging, and entertaining piece of content will grab eyeballs and establish loyalty among customers.

Develop Referral Programs

Research has shown that B2B companies with good referrals programs have a 70% higher conversion rates and good sales as well. A satisfied customer will market your business to others via word of mouth. Referral programs are essential in the success of any business.

There are many ways of creating a good program. You can create referral codes that are easily customized and provide discounts to potential customers. It facilitates the marketing team of a company to determine the source of the majority of your leads and to learn how many of them are converting into loyal customers for your products or services.

Create an Optimized and Engaging Landing Page

The landing page of your business website must be able to captivate the users' attention via proper design and be stylish. You have to set it apart from competitors, so consider viewing their landing pages first.
The page should be optimized according to the SEO standards. Moreover, it's unnecessary to add all of your most generous offers and discounts on the landing page because research suggests that a grand, single offer is far more enticing to potential customers rather than aoverwhelming them numerous offers placed on the same page.

The goal of the business should be made crystal clear on the landing page. Your message about your products, services, and unique selling proposition should be unambiguous. The primary goal of an optimized landing page is to convert the users into leads, rather than conversions. Make the content exciting and engaging for the users and convince them of the importance and quality of your business.

Landing Page Forms

The forms used on a landing page should be clear, concise, and engaging, which makes it easier for potential leads to enter their information. In this way, you can create B2B leads and market your business successfully.

Marketing via Social Media for B2B Lead Generation

Social media has become an essential part of peoples' lives around the world. Such heavy use of social media means your business has a good chance of attracting people from social media platforms like Facebook and Instagram. Company pages on LinkedIn are also perfect for lead generation with professionals and entrepreneurs. Linkedin is an ideal B2B marketing platform. Such professionals often search LinkedIn for products and services as well as employees. Your business standing out on LinkedIn, could be a major key to success.

Marketing through social media is also crucial because businesses can interact with potential customers directly and answer their queries instantly. As a result, users are more likely to take interest in your business, following any new updates about it through social media accounts.

Social media advertising doesn't just work for consumer marketing models. Various platforms on social media, including Facebook, are becoming popular marketing tools for B2B leads.

Ads on these websites reach hundreds of thousands of people, sometimes more. They can be specifically targeted to a group of users based on their gender, age, and interests. As a result, many highly relevent leads can be generated this way.

Pay-Per-Click

Pay-per-click (PPC) is a highly efficient but expensive tool for marketing and lead generation. If your marketing is laser-focused on the target audience of your business, you are likely to generate plenty of leads via PPC. However, modern technology, like different ad blockers, can impede this process because it is also possible that some of your targeted users may not even view the ads if they are blocking them.

Automatated Programs

If you need help marketing your business and B2B lead generation, you might be interested in the Macroleads program for an easy way to generate successful B2B leads marketing. You can automate and streamline the process saving you time while simultaneous increasing the efficiency of your marketing.

How Giving Away Something of Value Can Help You Monetize Your Back End

Everybody loves a freebie! What do you currently sell, that is of value, that you could offer for free? And how can you monetize the back end of that? This works especially well if you can offer something that other businesses would normally charge for.

For example, if you have a corporate cleaning business, you could offer your first clean free, and follow up with your customer to see if they were happy with your service and would like you to continue. This is a great way to get new clients to try your service, as you’re taking all the risk out of it for them and, if you do a great job, chances are they’ll want to keep you on. The principle of reciprocity comes into play here too - you’ve given something of value to them and chances are they’ll feel the urge to do the same back.

A twist on this model is our “free plus shipping & handling” funnels, where we offer something for free on the front-end as long as the customer covers a small s&h fee (usually under $5). As long as they think the value is $20+, they’ll consider this a steal and be inclined to jump on it, even if they normally wouldn’t buy it right then and there. However, a necessity with this model is to make sure that you have a great set of upsells and a good backend to really monetize it. We typically have a continuity offer (like a membership or something along those lines), a low to medium priced offer, and ideally a high-end offer in the upsell path. The real money is made in the upsell path, as it’s hard to make a lot off a free plus s&h offer. As an added bonus with this model, you also get a lot of quality buyer leads (worth far more than non-buyer leads), without often having to pay a lot in advertising costs to acquire them. This allows you to market more offers to them in the future and make even more money off these buyer leads.

Think about something you can give away, that has value, and then look at how you can monetize the back end. Whether it is a sample of your service or a physical product, this works especially well if it something that other people usually charge for.

For more insights on how to create a sales funnel that maximizes your profit potential, check out this tool here: BizFire's Free Funnel Maker & Analyzer

How Going For The "Big Fish" Deals Can Increase Your Business

Too often business owners try to fight over the scraps. They try to make deals or land sales with anyone and everyone that they can find, regardless of if those deals are barely worth any money to them.

It’s amazing what can happen when you try to go for the bigger clients or choose bigger businesses to partner with. Just a single deal can often make for a very good month (or even year!).

There’s two main ways of doing this. First, you can target more high-end prospects with higher end offerings. By raising your prices and offering more “done for you” services and products, you can try to target the elite buyers instead of focusing on being the low-priced leader barely scraping by. The second way is to try to focus on big “competitors,” or on other business owners who are far bigger than you in a similar market, but not necessarily competing, and then trying to strike a deal with them to sell or promote your offers (for a big cut). If you make this hands-free, super easy, and very profitable for them, you’d be surprised how many are willing to do deals with you.

One way of doing the second suggestion here is by offering to white label your product or service. This is where you allow someone to sell your offer as their own while you do all the work to fulfill it. This can be a win-win for both, as they can get a good cut of the sale for doing virtually nothing except making easy sales for you, while you fulfill the sales, do the support, and make lots of extra sales without having to spend money on advertising or do any marketing yourself. A single big fish deal like this can make an entire business.

One thing that still amazes us to this day is that it’s often just as hard to make a huge sale or business deal as it is to make a tiny sale or business deal, yet the vast majority of people tend to focus on the little fish because they don’t think they’re able to land a bigger deal! This can be applied to almost any aspect of business – whether it be finding big players to partner with, selling high end products / services, or even just being an affiliate for more expensive products! Quite often times it’s just as hard to sell a $5,000 product as it is to sell a $50 product, as long as you’re targeting the right kind of prospects. One just results in you making a lot more.

Try going for the big fish now and then, whether by going after more elite prospects, at higher prices with better offers, or by seeking out big partnerships to do white label deals, where they sell your offers for you for a cut.

For more great marketing and sales tips to increase your business, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How to Make More Money Without Having to Look for More Customers

It’s often a lot easier to sell to your current customers than to get a new customer. They already like and trust you and know your product/service works. Tap into that opportunity by looking at what else you can sell to your customers that compliments what they bought previously.

For example, if you have a resume writing service, you could go out to recent customers and also offer an additional service where you submit their resume to X amount of job ads and write a customized cover letter for each ad, and also submit their resume to several recruitment agencies.

One of our followers once had a tech business where he sold server management services, and he was asking me how to increase sales. After pointing out how it’s often much easier to sell to existing customers than get new ones, I asked him what kind of stuff or things his current customers seem to want or ask him for. As I suspected, they were often asking for things like websites, ranking help, etc. among other things. But to my surprise, he wasn’t offering any of these services (or even taking a cut from others he referred them out to). Months later I heard from him that he finally put my advice into action and said that he instantly saw a big boost in sales, and then months after that I heard that he increased his sales to something around 66% more with just adding a couple other offers that he’d approach existing customers on. He admitted that he wasn’t really even trying hard, and that if he gave it some more thought, he likely could’ve more than doubled his existing sales. That’s the power of selling to your existing customers with relevant offers that they likely already need!

Since your customers are going to be buying related products and services anyway, you might as well have them buy it from you! And even if you can’t offer the product or service directly yourself, you can easily reach out to those who can supply them and work out a commission deal for referrals. Reselling to your current customers is often a lot easier and less costly that trying to obtain a new customer. So try reaching out to your current and past clients with a complimentary offer to what they’ve bought in the past.

For other marketing tips on how to maximize revenue from your current customers, and refine your current sales funnel and offerings, check out this tool: BizFire's Free Funnel Maker & Analyzer.