How Offering A Premium Support Service Can Increase Your Profits And Margins

You’ve probably bought electronics before and been offered the purchase an additional warranty. Or maybe you’ve purchased furniture before and been offered a white glove service to deliver and setup your new couch.

These are all examples of premium support services that can have very large profit margins, so even if only a smaller percentage of customers take you up on them, they can add a lot to your bottom line.

Some of these premium support services can be at little to no cost to you. For instance, one business we’ve seen had a warranty offer where you could get free replacement charger cables forever on your phone, if they ever fail, for a small one time extra fee as long as you just cover the small shipping and handling fee. However, these cables have such huge margins anyway that the small S&H fee literally covered the cost of the cables and the shipping. The “warranty” that was sold was essentially 100% pure profit, despite how it would appear to be an awesome deal for the buyers (paying $5 for S&H instead of $29 for a new cable sounds like, and is, a pretty good deal).

You can even sell access to one on one help, a Facebook group page for extra (and faster) help, etc. Some of these offers you can literally put together in a few minutes, yet some people will naturally buy them just because they think they might have a use for it one day.

Another example would be offering faster support, faster shipping, faster service, etc. All of these can have huge margins for little to no extra work!

So brainstorm at least a couple of extra premium support services that you can offer your buyers (like extra warranties, faster support, faster service, etc.) that come with huge margins despite not really increasing your costs much, if at all.

To find out more tweaks that could drastically change and increase your business, check out our business analyzing tool here BizFire's Free Business Analyzer and Growth Tool.

How to Sell People Without Selling to Them? Using Case Studies in Your Marketing.

Social proof is a great way to help sell your product. A testimonial from a satisfied customer can sometimes be more effective than you, yourself, talking about your offer. A great way to make your marketing less “salesy” while still being powerful is to include case studies from people who have used your product/services.

For example, instead of talking about how people need to buy your SEO service, write up an article, blog post, or Facebook post on how one business went from no rankings to #1 rankings and more sales in under 2 weeks with a handful of easy tweaks... and then talk about the process and what your service did. A handful of readers will naturally want to reach out to you to have you do the same thing for them.

This same method can even be used to write blog posts, articles (even ones you can submit to the media), videos, etc. on top of ads you can make. For instance, you could have an article on “how one household decreased their energy costs by 38% with a couple simple tweaks,” and then you can describe what was done, how your product(s)/services helped, etc.. Naturally some people will want to do the same.

So think about how you can use case studies to explain your service/product, and the results customers can achieve, and then do this through articles, blog posts or Facebook posts.

For more great marketing tips to increase your sales, check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer.

How Taking Action Can Get You Leads

Instead of waiting for leads to come to you, go to them! Many people just build an opt-in page or a squeeze page and wait for leads to sign-up or reach out to them - so instead of waiting for people to find your store and buy from you - actively go out and find prospects.

Look for questions that are being asked, which are relevant to what your business provides, on forums, Q&A sites (like Yahoo Answers or Quora) and social media such as Facebook and Twitter.

Now take a couple of minutes to answer those questions, making sure you provide value first and foremost. This will help you gain extra exposure for your business, help build you up as an authority in your niche, start to build trust between you and possible customers and potentially land you some sales.

For example, if you have an SEO service, look for questions on the best ways to optimize websites. Then you could leave an answer such as, “Here are 3 tips I find work well…(insert your tips here). If you’re after more information, I help people with their SEO, through information and doing it all for them, and here’s a link to an article I wrote listing 17 tested ways to improve your search engine optimization.” You’ve already given great information and value in your answer, making people more likely to click through to your site.

Another example would be if you were a chiropractor, you can find people complaining about back pain and offer a couple tips that you think might help them, followed by an offer to stop by your clinic for a free initial adjustment or consultation.

Or if you were in the weight loss niche, you could find people asking questions on the best ways to lose weight, give them a few tips, and then link to a longer video or blog post of yours mentioning even more tips perhaps with an offer to sign-up for a free newsletter, which can be used to try to drive them into your main offer.

One last example, of an awesome way to go to leads instead of waiting for them to come to you, was when I first started out online, I decided to just be an affiliate for some diamond sites (where I’d earn 5% to 15% per sale through my link). I would search the internet for leads of people asking questions on diamonds, trying to see if they found a good deal, etc., and then offer to do a free analysis for them. I would often times end up finding better deals through one of the sites I was an affiliate for (sometimes I’d even have a coupon or discount through the site), pass on my affiliate link to the specific diamond, and make a nice commission when they bought it. All this was done while coming off as being a super nice guy helping them out (even if I mentioned that it was an affiliate link).

Don’t underestimate the power of going to leads instead of waiting for them to come to you! In fact, it’s important to note that this doesn’t just have to be done with consumer leads. You can apply the same methods to finding other businesses to partner with, for instance, and proactively reaching out to them to try to land a deal. Or even proactively going out to leads in the media to see if they’d want to run an article or story on something that you’re an expert in related to your niche. Even taking just an hour or two a week doing this can have huge benefits for your business.

Although you can manually search for leads out on the internet, if you get serious enough about this technique, there are tools out there like WebFire.com that can help you do this and more.

Go looking for leads, instead of waiting for them to come to you. Look on forums, Q&A sites (like Yahoo Answers) and social media (such as Facebook, Twitter, etc.) to find questions being asked that are relevant to your offer. Answer those questions, providing good value, to increase your exposure and potentially make sales.

For help with finding leads after what you offer, you can check out a demo of WebFire's tools here and grab a special deal!  Web Fire

Why You Need Content For Your Site And Social Media?

There is no doubt about the fact that unique and attractive content is an essential part of your website and social media profiles. Excellent content, along with a well-thought out social media marketing strategy, will help your website stand out in the crowd and attract more users to your brand.

Initially, it may seem a straightforward and smooth process to write content for your website as you have to add a few pages and blog posts to your website. In actuality, the writing process is time-consuming and even exhausting to some people. Your content must be adequately planned and written for your site and social media page. You need to content to draw the right viewers in.

The quality of content primarily determines the success of a website. Other factors like design, theme, multimedia, and any others that influence the website play a secondary role. The content on your site should be done with aftermarket research and follow a reliable keyword research plan.

Content Is Used In All Things

It should go without saying that content is the most critical part of the web because it is used everywhere and for everything. Compelling content is important to increase ranking and traffic of your site. Some of the advantages of different types of content are:

• Good content increases click-throughs
• Unique and engaging web content increases the ranking of the site and improves conversions
• Attractive content like stylish images with authentic written information is necessary for good social media marketing
• Content of blog posts that is captivating maintains readers interest.
• Verified and accurate content establishes trust and bonds with customers, brands, and other companies.

Content Builds Trust

Content is one of the many ways to exhibit your business’ integrity and credibility. As a result, the audience will begin to trust your products or services, and sales will increase. By producing great content thhat reassures the customers that you're the real deal, you can set your brand apart and attract more consumers.
Building trust through good content is an excellent content marketing strategy which can be implemented in the following ways:

• Ask a renowned person related to your industry to write for your website.
• Try to get a guest post on a respected newspaper, magazine, or blog.
• Ask customers to give feedback on your website and social media accounts.
• Hire an influencer to promote your product with your content. Nowadays, many social media influencers, especially on Instagram, are doing this kind of promotional activities.

Content Creates Loyal Customers

Regular updates are necessary on your website, so providing free information to the audience of your website and social media accounts builds loyalty among the customers. If you provide valued content to your audience, they will be happy with your brand as their time spent in your business will not be wasted. As a result, whenever you publish content, your followers will keep checking in with your site and social media.

Content is important for SEO

Google’s algorithms of SEO have evolved a lot in the past few years. They have become more determined in removing any bad quality content from the top SERPs and keeping the best quality content on the top. Search engines, like Google, are continuously updating their algorithms and crawling the web to improve the quality of the search results for the user.

Google rewards fresh and up-to-date content. Hence, it is important to keep uploading new content on your website and updating the existing content as well to maintain a firm grip on the SERPs. Moreover, search engines penalize the pages which are full of keywords and using a single term too many times. It is important to produce SEO-optimized content for better ranking of your website.

Content on Social Media Improves Customer Service

Social media has bridged the gap between businesses and consumers. You can give instant replies to any of queries or feedback of the customers on social media. With time and proper social media marketing strategy, the business social media pages expand their reach and can connect with more potential customers. However, it is only possible if the content on your social media profiles is exceptional and attractive for your targeted audience.

If you are interested in producing great content for your website and social media accounts, it doesn't have to be hard. The process can easily be outsourced and automated. Programs like Robot Author are available to help.

How Can Simple Tweaks Drastically Improve Your Sales?

Making huge gains in traffic on your website and social media accounts is excellent, but what matters the most is generating conversions. There is no use in spending a large amount of money on extensive marketing campaigns if no one is buying your product or services or signing up for your website.

Many tweaks can drastically improve your sales. 5 of the most important ones are discussed below:

1. Make The Benefits Conspicuous.

All of the benefits offered by your products and services should be prominent on your website. The landing page and homepage are important in making these advantages known to potential customers immediately. Some examples of benefits your customers will love and should see might include free delivery, customer support, discounted offers, and giveaways on certain purchases. All the unique selling points of your business should be emphasized to convince the customers about the importance of what you have to offer, front and center on your website.

2. Use Credibility Markers

Using credibility markers can definitely be the tweak that you have been looking for. It can skyrocket your sales to unprecedented levels because the trust and experiences of previous customers are essential for the new potential customers.

Examples of credibility markers contain reviews and testimonials at a dedicated page on your site. Social media pages like Facebook understand this strategy and utilize it on their business pages. Facebook for example, has a specific review section for business pages they offer their users. Make sure you ask your happy customers to leave a fantastic review for you. You can also derive a huge advantage in improving your sales if you manage to get an influential personality in your business area to endorse your brand.

3. Call to Actions

The aim of your business and its site should be unambiguous to the audience to maximize the success of its aims. If for instance, you are building a lead generation page a professional contact or submission form should prominent, easy to understand, and easy to use for visitors that may turn into customers.

If you have products available for sale they should also be easy to see and buy as well. Along with this devices you'll need to craft a strong call to action to seal the deal.

4. An Efficient Conversion Process

The conversion process should be as easy as possible for potential customers.”Click here, buy this, fill out this easy form” you need to streamline the process for your customers, and to maximize your sales.

Many business owners overlook this strategy, but it is very simple to implement. The method of purchasing products and check-out should be modernized and streamlined to increase the sales of your business. Don't ask your users for unnecessary information and try to make the buying process as fast as possible before they remove the order and change their minds.

5. Improve Your Website

The style, design, and structure of the website of your business should be captivating for your visitors. It should keep them engaged. An optimial website can be achieved by adding attractive content and making use of other tweaks like:

• Adding Images And Videos

A large portion of online visitors are more likely to watch a video than they are to read lengthy content. Hence, it is a good idea to add videos on your website and inform potential customers about your products, services, and qualities of the company via videos. Engaging and high-quality videos will keep the users hooked on the page of your business, and the chances of selling will increase.

• Faster Loading Times

Consider the fact that people have a very small attention span nowadays and are constantly clicking away and swiping on their phones. Your website needs fast loading times to make sure it is easily accessed by users, and that they don't move on to other sites. It has a huge impact on conversion rates. Allocate a decent budget to site optimization to enjoy more sales.

Every business owner must keep in mind that the ultimate goal of tweaking the sales processes is to attract more customers and optimize the conversion rate. The whole process requires energy, time, and financial resources. You will have to keep testing new things to find out the best approaches and eliminate the ones that do not work for your company. With time fruitful impacts will begin to show in terms of sales and total revenue from your business.

All of this can be made easier by using a simple, optimal program that audits your business from the inside. BizFire's Free Business Analyzer and Growth ToolTOOL is a great way to save yourself the time and headache of working out these tweaks in your business on your own.

How To Find Domain Owners From Around The Globe

How many of us wish we could find out the domain owner of a website, but we end up finding the host instead of the original owner? Sometimes we find nothing at all. A popular domain can be a precious treasure, but before you begin your hunt, you'll need a clear purpose in mind. Work out the what and the why that surround your need for this domain, and then ask these two important questions:

1. Why do I need to find the domain owner?
2. What will I gain afterwards?

Before diving into the details of finding the domain owner of a website, lets found out the importance of the owners themselves.

Why Find Out Who Owns A Domain Name?

There are numerous advantages to finding the domain owner. Some of them may include the following things to consider:

1. Hundreds of domains are sold on a daily basis. If you're interested in buying an existing domain, finding the contact details of that domain owner is the first obvious step. Doing so will help you to get in touch to discuss the details and probability of a sale. You will be able to inquire about the domain sale in details directly from the source, the owner.

2. If you need a specific domain name for your site, but it is already used by someone else, you can contact the domain owner directly and make an offer for your domain purchase.

3. Domain age can also be calculated online. So before buying a domain, you can check the renewal period, and make a smart bid to the owner as you negotiate for a successful purchase.

4. Checking the owner of other domains can aid you with your own websites as well. When you look up the details of a domain like its age, links, and owner information, you can get a ton of information about these websites and compare them with your own. This presents the opportunity for great competitive analysis.

5. You want to sell your services or product to the domain owner.

If you need to, you can also ensure that your personal details are showing correctly on domain owner checkers online.

Finding The Domain Owners

Now coming to the primary purpose, there are numerous resources which can be helpful in finding domain name owners. Some of them are:

Whois.net

Whois.net is an excellent tool for finding domain owners. All you have to do is type the domain name in the search bar, and the owner details will be displayed to you. It is an excellent tool because even if you do not know the domain name, you can search the keywords. Once the domain is searched successfully, an extensive list of information is shown about the domain itself. This information includes the registrar of the domain, their email and contact details, domain status, date of creation, last date when the domain was updated, and the period of domain registration expiration.

All of this information is important. It will give you an idea of whether you should buy the domain on the basis of the creation and expiration date. For example, you might want to buy a domain that was created 20 years ago. If it's going to expire the next year, there are minimal chances at best that the owner will sell it to you. Not only that, but you will need a considerable amount of money to buy such an old domain.

Whois.net provides sufficient information about the domain and its owner, but some other resources can give out more comprehensive information about domains you're interested in.

DomainTools

DomainTools is another great resource. The website has many of its own unique and special features along with those provided by WhoIs. Every detail about the domain given by Whois.net is shown by the DomainTools as well. You can also see other information about the site structure itself like response code, the type of the server it uses, the number of pictures on the website, links and their types, and even its SEO score are all displayed.

This information is essential when you're setting up a similar site to your competitor's. You can check the details of your competitive websites online easily and plan your marketing strategies according to the information readily available to you. You can also analyze your own website quickly and easily and make any required changes for improvement.

What To Do After Finding The Domain Owner?

The answer to this question is subjective to your own requirements. What was your purpose of seeking out the domain owner in the first place?

If you want to buy the domain, you can contact the domain owner via formal email and ask him or her to sell their domain by making an appropriate bid. Another option you can use it hire a domain name broker to manage the negotiations and transfer process. Sedo and HostGator Domain Tool, are two of the many popular domain brokers.

If you want to sell your product or service to that domain owner (a lead) you can contact the owner directly with a detailed offer.

If you need more detailed information fast on domains and websites you might also want to consider Domain Lead Pro. This is one of many programs that can automate, simplify, and significantly hasten the process.