How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer.

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How To Find Domain Owners From Around The Globe

How many of us wish we could find out the domain owner of a website, but we end up finding the host instead of the original owner? Sometimes we find nothing at all. A popular domain can be a precious treasure, but before you begin your hunt, you'll need a clear purpose in mind. Work out the what and the why that surround your need for this domain, and then ask these two important questions:

1. Why do I need to find the domain owner?
2. What will I gain afterwards?

Before diving into the details of finding the domain owner of a website, lets found out the importance of the owners themselves.

Why Find Out Who Owns A Domain Name?

There are numerous advantages to finding the domain owner. Some of them may include the following things to consider:

1. Hundreds of domains are sold on a daily basis. If you're interested in buying an existing domain, finding the contact details of that domain owner is the first obvious step. Doing so will help you to get in touch to discuss the details and probability of a sale. You will be able to inquire about the domain sale in details directly from the source, the owner.

2. If you need a specific domain name for your site, but it is already used by someone else, you can contact the domain owner directly and make an offer for your domain purchase.

3. Domain age can also be calculated online. So before buying a domain, you can check the renewal period, and make a smart bid to the owner as you negotiate for a successful purchase.

4. Checking the owner of other domains can aid you with your own websites as well. When you look up the details of a domain like its age, links, and owner information, you can get a ton of information about these websites and compare them with your own. This presents the opportunity for great competitive analysis.

5. You want to sell your services or product to the domain owner.

If you need to, you can also ensure that your personal details are showing correctly on domain owner checkers online.

Finding The Domain Owners

Now coming to the primary purpose, there are numerous resources which can be helpful in finding domain name owners. Some of them are:

Whois.net

Whois.net is an excellent tool for finding domain owners. All you have to do is type the domain name in the search bar, and the owner details will be displayed to you. It is an excellent tool because even if you do not know the domain name, you can search the keywords. Once the domain is searched successfully, an extensive list of information is shown about the domain itself. This information includes the registrar of the domain, their email and contact details, domain status, date of creation, last date when the domain was updated, and the period of domain registration expiration.

All of this information is important. It will give you an idea of whether you should buy the domain on the basis of the creation and expiration date. For example, you might want to buy a domain that was created 20 years ago. If it's going to expire the next year, there are minimal chances at best that the owner will sell it to you. Not only that, but you will need a considerable amount of money to buy such an old domain.

Whois.net provides sufficient information about the domain and its owner, but some other resources can give out more comprehensive information about domains you're interested in.

DomainTools

DomainTools is another great resource. The website has many of its own unique and special features along with those provided by WhoIs. Every detail about the domain given by Whois.net is shown by the DomainTools as well. You can also see other information about the site structure itself like response code, the type of the server it uses, the number of pictures on the website, links and their types, and even its SEO score are all displayed.

This information is essential when you're setting up a similar site to your competitor's. You can check the details of your competitive websites online easily and plan your marketing strategies according to the information readily available to you. You can also analyze your own website quickly and easily and make any required changes for improvement.

What To Do After Finding The Domain Owner?

The answer to this question is subjective to your own requirements. What was your purpose of seeking out the domain owner in the first place?

If you want to buy the domain, you can contact the domain owner via formal email and ask him or her to sell their domain by making an appropriate bid. Another option you can use it hire a domain name broker to manage the negotiations and transfer process. Sedo and HostGator Domain Tool, are two of the many popular domain brokers.

If you want to sell your product or service to that domain owner (a lead) you can contact the owner directly with a detailed offer.

If you need more detailed information fast on domains and websites you might also want to consider Domain Lead Pro. This is one of many programs that can automate, simplify, and significantly hasten the process.

How Focusing on the Benefits of Your Offer Can Help Convert Sales

So how can focusing on the benefits of your offer increase your sales? It’s a marketing technique that encourages customers to focus on the end result that your product will give them, which is a powerful motivator to encourage customers to buy.

Your offer will have features (specifications) and benefits (the end result). In your marketing focus on the benefits of your service/product, instead of the features. It’s the benefits that sell your product, not the features. For example, does a person buying an anti-aging cream want to know that it contains the ingredient Q10 or that it visibly reduces wrinkles and makes them look younger? Think about how you can use the benefits your product provides in your marketing - you can still list the features, but link them to the benefit that the feature will give your customer.

For example, if you have a business selling a course teaching guitar lessons, you might have three main features that you could translate into benefits for your students:
Feature 1: Over 50 pages of guitar lessons
Benefit 1: Learn to play the guitar in under 3 hours!
Feature 2: Get training on how songs are made.
Benefit 2: You’ll be able to create your very own songs!
Feature 3: Practice on over a dozen songs with step by step instructions.
Benefit 3: You’ll be able to play over a dozen top songs in no time!
Each time, the emphasis is on what the student is actually getting out of the feature by explaining the end result that they’ll receive from that feature.

It’s amazing the difference changing your sales pitch from focusing on features to focusing on benefits instead can do. We’ve seen pitches go from poor conversions to great conversions just by changing that up.

One big trick that we’ve learned over the years is that you can even start your own side businesses mostly hands free by utilizing this concept! To do this fairly easy trick, all you have to do is look for other offers that seem to have lots of happy customers (testimonials, reviews, case studies, etc.) but don’t do a good job on the sales page of talking about the benefits. Many service providers on places like Fiverr.com and other “services for sale” type sites often do a poor job at this, but you can either create your own service (can also work with products) where you use them to fulfill the work for you but with a better sales page, or you can just reach out to them and ask if you can use their testimonials, case studies, etc. as long as you use them to provide the service that you’ll be selling to your prospects. Many are happy to agree to such a thing, and this allows you to literally be selling something within a day without having to do much of any ongoing work yourself. All you do is make a better pitch and sell it yourself!

So, in your marketing, look at how you can emphasize the benefits that customers receive from your service, as opposed to focusing on the features. You can still list the features, as they are important, especially with certain products, but link them to what the customers will get out of that feature. Why should the customer care about that feature - what end result does it deliver to them?

To find out how other simple tweaks can drastically improve your sales, check out this survey tool that helps analyze your business for areas of improvement BizFire's Free Business Analyzer and Growth Tool.

How Affiliate Programs Are A Great Way To Bring In More Sales With Less Effort

Want a way to make sales without paying for any ads and with zero risk of losing money in doing so? The obvious answer is a big YES, but very few business owners take advantage of running their own affiliate programs, which can do exactly that!

Affiliate programs are where you offer others a cut of any sale that they send your way. When this is done online, there’s traditionally special “affiliate links” that they get from you. When they send people through those links that later buy from your site, they’d get credited for and paid a percentage of the sale. You can do a similar concept offline just by letting others refer your prospects directly (and manually crediting them), or even by handing out special “unique” coupon codes to others to hand out to their prospects so you know where they came from. This could be a special coupon that you hand out, with a code or ID on it, so you know where it came from. Regardless, in either case you only pay them after a sale is made, which makes it virtually risk free for you.

If you go the online route, there’s various places you can sign-up to, in order to have your offers on their networks, like Clickbank.com, Amazon.com (which is great to sell on just by itself), CJ.com, etc., as they can instantly let affiliates sign-up for and start promoting your offers. Alternatively, there’s also private affiliate programs/scripts out there that you can get free or for fairly cheap to run your own affiliate program without the need for another network.

Regardless of which route you go, don’t expect to magically get lots of affiliates signing up and promoting your offer without you raising a finger. It can take some work to reach out and recruit these affiliates to get them promoting you. It’s best to reach out to those who you can also help in return first, as well as to make sure that you truly have a great converting offer with good payouts to make your offer attractive to these affiliates.

So consider creating an affiliate program and recruiting affiliates to help promote your offers at little to no risk to you. Make sure that you have attractive offers and payouts, and that you proactively reach out to the best affiliate prospects out there.

Liked this strategy? For more tips to increase your sales, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How to Improve Your Marketing and Create Hot New Products That Your Customers Already Want

How can you improve your marketing and create new products - products that your customers already want? Simple. Ask for feedback from your customers and see what the common themes are. What do your customers like most about your product? How can you focus on that more in your marketing? What do they believe that your product/service currently lacks? Think about how you can use their feedback to create a new/improved service and offer that to your customers.

For example, perhaps you have a business that creates websites and the common feedback that your customers give is that they wish you also helped rank their site on search engines. You could create an additional service, where for a monthly fee you help rank their website. If you don’t know how to do this yourself, you could always outsource this part, but white label it as your own service - you still make a profit on the service, but don’t need to do any of the work. You can offer this to your current customers, saying that due to their feedback and the demand, you’ve created this service to help them with what they want most.

Ask for feedback from your customers, specifically on what they like most and what they dislike most/wish you offered. Use the feedback, on what they like most, and highlight it in your marketing. With what they like least/wish you did, create an additional or improved service/product and offer it to your customers.

For more great marketing ideas to improve your business check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How to Get Leads To Promote Your Product Or Service

What is Lead Generation?

Over the years, the techniques and strategies of the marketing of business have evolved a lot. Lead generation has become an essential phenomenon in marketing. It is the process of attracting potential customers to your products and services via social media platforms, email updates, and strong word-of-mouth. A lead is considered to be a qualified and hot lead when the consumer is not only attracted to your business but also has a need for your products or services.

What is the Importance of Lead Generation?

Initially, lead generation is vital in gathering information about the behavior of your potential customers. After compilation and detailed analysis of the collected data, you can devise effective strategies to market your business for the targeted customer base.

It is crucial to attracting a large number of people to your websites, so the products and the services offered by your company are promoted among a vast amount of people.

Lead generation is a time-consuming process that needs skills and research. However, it has become an essential part of today’s competitive business marketing. Different types of businesses can adopt different strategies for lead generation; however, some of the most common and effective strategies are as follows:

1. Determine Your Target Audience

The most important step of lead generation is to identify your target audience. It is challenging to promote your products efficiently if you are not sure of your own potential buyers. Therefore, it is important to research your audience and have an unambiguous idea of your customer base.

Information about the targeted audience commonly includes their age group to determine the tone of the ads, their residential areas, or living standards to set the budget and pricing of the products and the general lifestyle of your audience.

2. Create an effective promotion plan for your business

The promotional plan of your business should be exceptional to stand out from your competition and attract people towards your products and services. Such promotional and marketing techniques include blogs for your business along with vlogs, social media presence, and pay per click (PPC) advertising. Such modern techniques will help you in generating hot leads for the promotion of your business.

3. Use an Email Newsletter to Build Relationships

Once you have come into contact with the possible buyers, you should try to cultivate a healthy relationship with them. It can be achieved in a number of ways, for example, sending updates via social media, or using email newsletters. As a result, a stable communication channel is established with the customers, and they will be familiar with any new launches in your business.

4. Social Media

Social media platforms like Facebook, LinkedIn, Twitter, and Instagram are playing a huge role in the success of small businesses. It is an instant method of generating leads and successful promotion of your products and services. The business owners must keep in mind that just creating a social media page is not enough. They have to be regular in updating it as well.

Any major announcement related to your business should be promoted on social media accounts. Interaction with the users is very important, which can be done via holding live sessions, replying to any queries as soon as possible, and posting regular updates. Engagement is necessary for lead generation, so make sure that your social media pages are reaching a considerable number of people.

5. Webinars and Giveaways

Webinars and live sessions have become very popular as they provide quick and easy engagement with the customers. The users also prefer to get their queries answered quickly, so they are more likely to join online live sessions of your business and get any necessary updates about the products and services offered by your company.

Moreover, giveaways on social media pages and websites is also a massive attraction of people towards your business as giveaway posts are shared in considerable numbers in a short amount of time. Social media influencers are often hired by the customers to share the pages and posts about giveaways, which attracts many leads to your business.

6. Use Lead Magnets

As the name suggests, a lead magnet is a way of attracting leads to your products and convincing them to utilize them. At a small price, the customer should be provided a considerable output, especially at the start of the business, to make sure it is able to survive in the economic conditions.

An enticing offer makes the users sign-up on your website or register for regular updates. Many businesses poll their audience to get an idea of the demand of your customers.

7. Consider some Online Tools

If you are interested in the lead generation for the promotion of your products and services, you should really look into Domain Lead Pro.